Terms and Conditions

Terms of Service

Last updated: July 10, 2025

Welcome to https://zenmosaicstudio.com (the "Website"). This Website is operated by Zen Mosaic Studio ("we", "us", or "our"). By accessing or using this Website, booking a class, or purchasing any products or services from us, you agree to be bound by the following Terms of Service ("Terms"). If you do not agree to these Terms, you must not access or use our Website or services.

We reserve the right to update, modify, or replace any part of these Terms by posting updates to the Website. Your continued use of our services constitutes acceptance of any changes.

1. Eligibility and Use of Services

To use our services or attend a workshop, you must be at least the age of majority in your state or province of residence or have the consent of a parent or guardian. You agree to use the Website and our services only for lawful purposes and in accordance with all applicable laws and regulations.

We reserve the right to refuse service to anyone, for any reason, at any time.

2. Workshop Booking & Cancellation Policy

By booking a workshop, you agree to abide by our Refund and Rescheduling Policy:

  • Full refunds are available if canceled 7 or more days before the scheduled class.

  • 50% refunds are available if canceled 2–6 days before the scheduled class.

  • No refunds are available for cancellations made on the day of the class.

  • Each booking may be rescheduled once, subject to availability.

Workshops may involve handling glass, glue, plaster, and other materials. Attendees participate at their own risk. Adult supervision is required for minors under 12. Children under 3 are not permitted to attend.

For additional details, refer to our Refund Policy.

3. Product Sales & Returns

We may offer mosaic-related items or DIY kits for purchase through our Website. Returns are accepted under the following conditions:

  • Products must be unused, in original packaging, and returned with proof of purchase.

  • Returns must be initiated within 14 days of delivery.

Please note that customers are responsible for return shipping costs. Refer to our Product Return Policy for more.

4. Intellectual Property

All content on this Website, including text, images, videos, and logos, is the intellectual property of Zen Mosaic Studio or its licensors and is protected under applicable copyright and trademark laws. You may not copy, reproduce, distribute, or use any content without our prior written permission.

5. User-Generated Content

If you submit feedback, images, suggestions, testimonials, or other content ("Submissions"), you grant us the right to use, reproduce, modify, and publish such content in any medium without compensation or acknowledgment.

You may not post content that is unlawful, offensive, or violates any third-party rights. We reserve the right to remove such content.

6. Personal Data & Privacy

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We value your privacy. Your use of our services and Website is subject to ourΒ Privacy Policy, which explains how we collect, use, and protect your personal information.

7. Third-Party Services & Links

We may provide access to tools or content from third parties (e.g., Shopify, Instagram). These are provided "as is" and we are not responsible for the content, functionality, or terms of such third-party services.

8. Limitation of Liability

To the maximum extent permitted by law, Zen Mosaic Studio is not liable for any damages or losses resulting from your participation in workshops, use of products, or reliance on Website content.

This includes (but is not limited to):

  • Accidents or injuries during workshops

  • Allergic reactions to materials served or used

  • Misuse of materials like glass, glue, plaster, or beads

9. Indemnification

You agree to indemnify and hold harmless Zen Mosaic Studio, its team, and partners from any claims or liabilities arising out of your breach of these Terms or your use of the Website or our services.

10. Governing Law

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These Terms are governed by and interpreted in accordance with the laws of theΒ State of Ohio, United States, and any disputes shall be resolved under the jurisdiction of Ohio courts.

11. Contact Us

If you have any questions about these Terms, you can reach us at:

Zen Mosaic Studio
πŸ“§ info@zenmosaicstudio.com
πŸ“ 31935 Aurora Rd. Solon OH 44139Β  USA