Privacy Policy – Last Updated: July 10, 2025
This Privacy Policy explains how Zen Mosaic Studio Workshop ("Zen Mosaic Studio," "we," "us," or "our") collects, uses, discloses, and protects your personal information when you visit our website, zenmosaicstudio.com (the "Site"), or engage with any of our products or services (collectively, the "Services").
By using our Services, you agree to the terms outlined in this Privacy Policy. If you do not agree, please do not use our Services.
1. Changes to This Policy
We may revise this Privacy Policy from time to time to reflect changes in technology, law, or our business practices. When updates are made, we will revise the "Last Updated" date accordingly.
2. Personal Information We Collect
a. Information You Provide Directly
When you interact with us (e.g., book a workshop, purchase a product, or contact us), we may collect:
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Full name
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Shipping & billing address
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Email address & phone number
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Payment information
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Account credentials (if applicable)
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Messages or comments you send us
b. Information Collected Automatically
We may automatically collect certain data when you visit our Site:
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IP address
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Browser type & device info
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Time zone
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Pages viewed & referring URLs
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Cookies, log files, and web beacons
See our Cookie Policy for further details.
c. Information from Third Parties
We may receive data from:
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Shopify (our hosting platform)
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Payment processors (e.g., Stripe, PayPal)
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Analytics and marketing partners (e.g., Meta, Google)
3. How We Use Your Information
We use your personal information to:
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Fulfill and manage your workshop bookings and product orders
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Process payments and issue invoices
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Send confirmations, updates, and promotional messages
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Improve our Site, services, and overall experience
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Detect and prevent fraud or suspicious activity
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Comply with legal obligations
You may opt-in to receive marketing emails or updates. You can unsubscribe at any time.
4. Sharing of Personal Information
We may share your information with:
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Service providers (e.g., shipping, payment, hosting)
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Marketing partners for targeted campaigns
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Legal authorities when required
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Social media platforms for integrated services
We do not sell your personal or sensitive data.
5. Your Rights and Choices
Depending on your jurisdiction, you may have the right to:
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Access your personal data
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Correct inaccurate data
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Request deletion or restrict processing
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Opt out of targeted advertising
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Withdraw consent
To exercise your rights, contact us at info@zenmosaicstudio.com.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to:
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Analyze usage patterns
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Enhance website functionality
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Personalize your experience
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Provide relevant advertising
You can disable cookies in your browser settings, though this may affect functionality. We honor Global Privacy Control (GPC) signals.
7. Workshop-Specific Data
Workshop Booking Information
When you book a workshop, we collect data such as your full name, email, phone number, and class time. This information is necessary to confirm your reservation and communicate essential updates.
Photos and Videos
We occasionally photograph or film workshops for promotional use. By participating, you consent to the use of your image. If you wish not to appear, inform us in advance at info@zenmosaicstudio.com.
Children’s Data (if applicable)
For family-friendly workshops, we may collect limited data for minors (e.g., first name, age) for safety and planning. Registration must be made by a parent or guardian. Data removal requests can be submitted by guardians.
Rescheduling and Attendance Records
We track attendance and rescheduling to improve services and support refund and cancellation policies.
Liability Acknowledgement
Some workshops may involve materials like glass or adhesives. Participants may be asked to acknowledge basic safety protocols, stored securely for compliance purposes.
Our services are not intended for children under 16. We do not knowingly collect data from minors. Contact us if you believe we have collected such data.
8. Data Retention and Security
We retain your data only as long as needed for our operational, legal, and compliance requirements. While we follow industry best practices, no method is completely secure. Avoid sharing sensitive information via unencrypted means.
9. International Data Transfers
If you are outside the U.S., your data may be processed in jurisdictions with different laws. We use safeguards such as Standard Contractual Clauses where required.
10. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for their privacy policies or practices. Please review them before providing your data.
11. Comments and User Content
By submitting content (e.g., testimonials, social media posts), you grant us permission to use and share such content. Do not post unlawful, offensive, or misleading content.
12. Billing Accuracy
You are responsible for providing accurate billing and contact information. We reserve the right to cancel or limit orders that appear suspicious or violate our Terms of Service.
13. Contact Us
If you have any questions about this Privacy Policy or your data rights, contact us at:
Zen Mosaic Studio
📧 info@zenmosaicstudio.com
📫 31935 Aurora Rd. Solon OH 44139 USA
